At EmLeef, every piece is thoughtfully curated to reflect timeless elegance and superior craftsmanship. We want you to feel confident and delighted with every purchase.
Returns & Exchanges
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If you experience a size issue or receive a manufacturing defect, you may request a return or exchange within 3 days of delivery.
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All requests are subject to quality verification.
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Requests raised after 3 days of delivery will not be accepted.
Eligibility Criteria
To be eligible for a return or exchange:
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The product must be unused, unworn, and unwashed.
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Original tags and packaging must be intact.
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The item must be free from stains, damage, perfume, or alterations.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Products purchased during sales, offers, or discounts.
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Heavy festive or occasion wear, including items with delicate embroidery or handcrafted detailing.
Return Process
Once your return or exchange request is approved:
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A pickup will be arranged from your delivery address.
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The product will undergo a quality inspection upon receipt.
Approved cases will be resolved through one of the following options:
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Replacement (preferred option)
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Store Credit (in select cases)
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Refund to the original payment method
Refund Timeline
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Refunds are processed within 7–10 business days after successful quality inspection.
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The time taken for the amount to reflect may vary depending on your bank or payment provider.
Important Note
To maintain hygiene, quality standards, and smooth operations, EmLeef follows a strict return and quality check process.
We strongly recommend reviewing size charts, product descriptions, and policies carefully before placing your order.